Tag: Business & Financial Services

Encompass Elements to Grow in New Castle

National marketing collateral, fulfillment firm chooses Delaware to consolidate and expand

Charles A. Madden and Kurt Foreman of Delaware Prosperity Partnership with Bill Scannapieco and Gene Pfeiffer of Encompass Elements following the Council on Development Finance meeting on December 9.

Encompass Elements plans to create 31 new jobs and upgrade current New Castle site into new headquarters


December 10, 2024

Pennsylvania-based direct mail and fulfillment services company Encompass Elements has chosen to consolidate and expand operations at a site in New Castle, Delaware, where it has operated for more than 20 years.

Encompass Elements is a Certified Women’s Business Enterprise operating from its current headquarters in Lansdale, Pennsylvania, and its secondary location in Delaware. It manufactures marketing collateral and provides direct mail, product sampling, over-the-counter fulfillment and other services to pharmaceutical, retail, insurance and direct mail clients. For its consolidation and expansion, the company plans to invest $3.2 million in construction fit-out, including site upgrades and installation of new and relocated equipment, at its existing 152,000-square-foot facility at 1500 Johnson Way in New Castle.

“We are excited that Encompass Elements, a longtime Delaware and woman-owned company, will expand here in our state,” said Governor John Carney. “I look forward to seeing Encompass Elements continue to succeed and create good-paying jobs in Delaware.”

For Encompass Elements, which President and Chief Executive Officer Mary Fox Donnelly grew from a small screen-printing company, consolidation of operations is a strategic move supporting growth. The company currently manufactures in both locations and often transports products from one to the other. Consolidating into one site will enable it to reduce expenses, streamline processes, enhance capabilities and offer clients faster turnaround times and more competitive pricing.

Joining the company’s 21 full-time employees already in New Castle will be 22 full-time employees from Pennsylvania and, over the next few years, 31 new positions. Jobs new to Delaware will include lettershop and print machine operators and managers; customer service representatives; executive, management and administrative professionals; and marketing fulfillment and warehouse associates.

“Congratulations to Encompass Elements on its decision to grow in Delaware,” said New Castle County Executive Matt Meyer. “The company has been a valued member of the New Castle County business community for more than 20 years, and we look forward to their expansion and the new job opportunities it will bring to our area.”

Delaware Prosperity Partnership collaborated with Encompass Elements for several years as the company explored its options. On Monday, DPP supported the company’s request to the state Council on Development Finance for a Jobs Performance Grant of up to $188,000 and a Capital Expenditure Grant of up to $64,100 from the Delaware Strategic Fund. Distribution of these grant monies is dependent on the company meeting commitments as outlined to the CDF, which reviewed and approved Encompass Elements’ request for up to $252,100 in total funding.

“We’re excited about the opportunities that consolidating into Delaware brings to the company,” said Encompass Elements Chief Operations Officer Bill Scannapieco. “This move allows us to take advantage of Delaware’s business-friendly environment, helping to strengthen our operations and support our continued growth.”

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About Delaware Prosperity Partnership

Created in 2017, Delaware Prosperity Partnership is the nonprofit public/private organization leading Delaware’s statewide economic development efforts to attract, grow and retain businesses; build a stronger entrepreneurial and innovation ecosystem; and support private employers in identifying, recruiting and developing talent.

About Encompass Elements

Encompass Elements is a full-service marketing solutions company providing fulfillment, digital print, direct mail, inventory and order management. Working across multiple channels and functions, Encompass Elements supports client projects from concept to execution across the categories of integrated direct marketing; fulfillment and distribution; digital technology; and strategy and planning. The company’s mission is to enable clients to manage their marketing campaigns, showcase their brands and increase their sales.

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Free Small Biz Help from JPMorgan Chase

JPMorganChase Program Offering Free Tips and One-on-One Guidance to Small Business Owners

Photo by Jacob Owens/Spotlight Delaware

Complimentary ‘Coaching for Impact’ Service Provides Entrepreneurs with Answers to Commonly Asked Questions


September 26, 2024

Delaware may be the corporate capital of the world, but it’s small business that actually powers the economic engine of the First State.

Ninety-eight percent of businesses in Delaware have fewer than 100 employees. All together, they employ more than 227,000 people, representing 56% of the state’s workforce, according to the Delaware Division of Small Business for Delaware’s small business owners.

Depending on the year, anywhere from 3,000 to 4,000 entrepreneurs open the doors of a new Delaware-based business for the first time. But after countless hours just to get to that point, the next set of challenges – like scaling their company for long-term success – can trigger a whole new set of questions.

It helps to know someone with the answers. And that’s what fledgling entrepreneurs can find through JPMorganChase and its Coaching for Impact program, a complimentary, one-on-one service that connects small business owners with Certified Small Business Consultants.

“Coaching for Impact is a unique program that helps you look at your business from a financial, marketing and operational perspective,” said Nathan McCann, senior business consultant for JPMorganChase. “Ask yourself: When are you ever going to have the opportunity to be mentored by a financial professional? We’re here to help business owners maintain, grow and scale their businesses.”

It’s common for many small business owners to discover that the operational methods they used to start their business may not be the same ones they need to scale it.

That’s where a business advisor or coach can help, identifying areas of improvement or places to access additional financing.

“Growing a business is never easy, no matter what revenue stage your business is currently in,” McCann said. “As a business owner, you should not feel you are in this alone. A coach may help you see your business in ways you may have not thought about.”

The program has helped more than 5,000 businesses grow and will be expanding to 38 cities by the end of this year.

Seeking out expert advice is one way to take a small business to the next level. Other ideas include:

  1. Secure additional financing. Small business owners should consider future financing plans, such as applying for more loans, grants or investor funding. Building a strong relationship with also can help connect small business owners to other resources.
  2. Streamline operations. Digital tools can simplify and automate processes like invoicing, approvals and payments. Real-time payments can make it easier to move money faster, improving cash flow while minimizing the risk of fraud.
  3. Build a team. While many small businesses are solo operations, adding team members can help manage the workload and allow the business to run more smoothly. When hiring, owners should look for employees with industry expertise to help put the business on the path for lasting success.
  4. Expand your network. A good idea isn’t enough – early-stage entrepreneurs need advisors, consultants and experts who have seen it all, or who know someone who has. One way to meet someone like that is by attending trade shows and networking receptions. Making these connections can also help open the business to new customers.

For more tips and resources to help you grow your small business, visit chase.com/business and chase.com/business/coaching-for-impact.

This article was originally published by Spotlight Delaware at https://spotlightdelaware.org/2024/09/26/sponsored-jpmc-small-business/.

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Novo Fintech Firm Chooses to Grow in DE

Forbes Fintech 50 Firm Novo Chooses Delaware as Expansion Site

Florida-based fintech platform for small businesses plans to grow as part of the Wilmington financial services hub


WILMINGTON, Del. – Novo, the powerfully simple financial solutions platform for small businesses that is a two-time member of the Forbes Fintech 50, has chosen to expand in Wilmington, Delaware.

Novo has built a platform for small businesses that combines a checking account with an ecosystem of financial applications — helping small businesses access their revenue faster, save time on business-critical tasks and manage their money anytime on any device. Since launching in 2018, Novo has surpassed $20 billion in small business transactions and was named to the Forbes Fintech 50 list, which highlights “the top private companies that are transforming finance through technology” in both 2022 and 2023.

Novo logo

Novo is headquartered in Miami and recently opened a U.S. location in Wilmington. In Delaware, the company is operating from the Stat International space on Orange Street. Novo has hired a dozen employees since May and will continue to grow the office in the coming years.

“Novo’s decision to expand to Wilmington is great news for the First State,” said Governor John Carney. “We want to be the place companies consider when starting and growing their businesses. Novo’s move to Wilmington shows that our efforts to make Delaware inviting to corporations are working and that the Delaware Prosperity Partnership is making a difference.”

One of Novo’s recently developed offerings is Novo Funding, a fast and flexible way for small businesses to access working capital. Since its launch, Novo Funding has issued more than $70 million in working capital.

Novo’s decision to choose Delaware for its expansion further confirms the state’s status as a hub for financial services and fintech companies. Wilmington and its environs continue to be the site of significant growth for existing businesses in the financial services and fintech sector while also attracting new firms to the area. Companies with recent Delaware expansions include Ally Financial, City National Bank, Goldman Sachs and JPMorgan Chase.

“Small businesses make up more than half of Delaware’s workforce — an incredible testament to the work Delaware has done to make small business creation and growth as accessible as possible,” said Grant Sahag, VP of Operations at Novo. “The Novo team is honored to be a part of Delaware’s thriving small business community.”

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Person using Novo app on phone

About Delaware Prosperity Partnership

Created in 2017, Delaware Prosperity Partnership (choosedelaware.com) is the nonprofit public/private organization that leads Delaware’s statewide economic development efforts to attract, grow and retain businesses; build a stronger entrepreneurial and innovation ecosystem; and support private employers in identifying, recruiting and developing talent.

About Novo

Novo Platform, Inc. (“Novo”) is the powerfully simple financial platform for small businesses. To learn more, visit www.novo.co.

Disclosure

Novo is a fintech, and not a bank. Novo acts as a service provider to Middlesex Federal Savings, F.A., and the deposit and banking products obtained through the Novo platform are provided by Middlesex Federal Savings, F.A. Middlesex Federal Savings, F.A. is a federal savings bank and an FDIC-insured depository institution (FDIC Certificate 28368). Deposits made at Middlesex Federal Savings, F.A. through the Novo platform receive FDIC insurance protection on a pass-through basis up to the applicable legal limit. When determining the amount of your deposits covered by FDIC insurance, please note all deposits you make through the Novo platform will be aggregated with all deposit accounts of the same ownership and/or vesting held at Middlesex Federal Savings, F.A. and Middlesex Federal Savings, F.A. brands. Additional information regarding FDIC insurance coverage is available at www.fdic.gov. Merchant Cash Advance products and services are offered by Novo Funding LLC (“Novo Funding”), a wholly owned subsidiary of Novo. Merchant Cash Advances require a Novo checking account.

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City National Bank Growing in Delaware

City National Bank Plans Major Newark Expansion


NEWARK – City National Bank, one of the largest West Coast banks that’s known as the “bank to the stars,” is planning a major expansion in Delaware.

The 35th largest bank in the country with more than $95 billion in assets, City National Bank has operated a trust office in the Linden Park office complex for several years. The company recently signed a lease for 30,000 square feet in the Buccini/Pollin Group-owned Iron Hill Corporate Center near Newark, according to Justin Rowley, a senior vice president of City National.

The new space will be home to a major workforce expansion for City National, growing its headcount by more than 475% in adding 253 new positions over the next few years, including operations managers, project managers, business analysts, operations specialists and other similar positions. That hiring is expected to begin in early 2023.

About 175 of those jobs will be lower, entry-level roles, but City National is preparing a $80,000 average starting salary at the office, which is about 10% higher than the state’s median household income.

The state’s public-private economic development organization, the Delaware Prosperity Partnership, has been working with City National since July on the project, and was reportedly considering other sites along the East Coast.

Geography played an important part to City National’s decision to come to Delaware, as it is equidistant to the bank’s hubs in New York and Washington, D.C., and close to the Philadelphia International Airport, which offers direct flights to Los Angeles.

Several of City National’s senior East Coast executives also work out of the current Pike Creek-area office, including Rowley, who is a Dewey Beach resident and a University of Delaware grad.

“We know the state very well. Many of the colleagues who work in our current state office have long-term and tenured experience with the state of Delaware. We know the talent and the university systems, and we know it can uniquely support our expanding growth,” Rowley told the CDF on Monday morning.

To support its expansion, the state’s job investment board, the Council on Development Finance, unanimously signed off Monday on a more than $3.53 million package of grants. That includes more than $2.75 million in a job performance grant to create the 253 jobs, $270,000 in a capital expenditure grant to support fit-out of its new offices and up to $500,000 for a workforce training grant.

The 68-year-old, Los Angeles-based bank is well-known for catering to Hollywood movie stars, helping to earn its moniker of “bank to the stars.” City National offers a full suite of personal, private and business banking, including wealth management, brokerage and leasing services, and software solutions. While supportive of customer needs, the Delaware workforce is not planned to be client-facing and focus on administrative and back-office needs, Rowley said.

Despite its roots in the City of Angels, the bank was acquired in 2015 by Royal Bank of Canada (RBC), the largest bank in Canada. Rowley said that while RBC is active in the management of City National, the American bank does have a large degree of autonomy in its work.

At Iron Hill Corporate Center, City National will be joining an office workforce that has seen a refresh in recent years, including the arrival of Discover’s workforce.

When asked about its decision to invest in a large office space as remote working has increased nationwide, Rowley said City National is actually seeing more of its colleagues desire a return to offices for at least a part of their work week.

“We are not finding that work-from-home is going to be a permanent fixture in the workplace and for the banking industry specifically; and we’re actually seeing a demand from people to have either an office presence or hybrid presence,” he explained. “It’s the reason why we’re looking to expand our physical presence and building a location that is new, fresh, enticing, and actually can build that collaborative work experience. So, we actually think that the expanded office presence … will help us with our recruitment.”

This article was originally posted on the Delaware Business Times website at: https://delawarebusinesstimes.com/news/city-national-expansion/

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Ally Chooses To Grow Fair Square In Delaware

Ally Plans Wilmington Credit Business Expansion

28 September 2022  | Delaware Business Times

ally financial growing fair square financial in Delaware

WILMINGTON, Del. – Fresh off of its acquisition of fintech startup Fair Square Financial, the auto lending giant Ally is now planning an expansion in Wilmington that will add up to 150 highly paid positions.

Founded six years ago by a handful of banking veterans from Bank of America, JPMorgan Chase, Capital One, Citigroup and elsewhere, Fair Square launched its sub- and near-prime credit card Ollo in 2017.

Led by CEO Rob Habgood, the startup quickly landed the support of notable investors, securing $300 million from investment firms. Supported by a $779,000 state taxpayer-backed Strategic Fund grant in 2017, Fair Square expanded its offices at the Brandywine Building in downtown Wilmington and hired additional staff to manage its data analytics, data mining, marketing and credit underwriting.

In December, Detroit-based Ally acquired Fair Square for $750 million and has since been considering how to further grow the business.

While Ally would have options to potentially move the credit operations – it has a number of offices spread across the country – the company has chosen to invest in an expansion of Fair Square in Wilmington. It will invest $520,000 to renovate 22,000 square feet of Brandywine Building offices and increase employment by up to 200% over the next few years. The average salary for the new positions would be $170,000 and include analysts, managers and directors, according to Habgood.

“Ally has the ability to significantly accelerate the growth of our credit card business to support this higher growth opportunity,” Habgood said. “We originally chose Wilmington to start a business because it provided access to a deep reservoir of credit card talent.”

In supporting that expansion, the state’s investment board, the Council on Development Finance, unanimously approved Monday a $20,000 capital grant and a $2.64 million job performance grant to create the new jobs over the next three years. Ally currently employs 75 people in Delaware and a handful more out of state.

While the council members questioned whether any of the roles could eventually be turned remote and moved out of state, state officials assured them that grant terms require the created roles to file Delaware income taxes. They also noted that Fair Square more than fulfilled the terms of its first grant.

Habgood explained that Fair Square employees are currently working a hybrid schedule after the pandemic, but in-person communication remains a valued part of their culture.

“Our goal is to get as many people as possible and we as a business have been successful because of the integrated nature of getting all people together and working through the problems,” he said.

Ollo – a name with no specific meaning but chosen for its easy-to-pronounce name – offers two different cards, one with no annual fee and one with unlimited cash back on purchases. It worked with Wilmington-based design firm Bounteous on the products, adding to its local commitment.

Like other near- or subprime credit lenders, Fair Square goes beyond traditional credit report metrics to identify good customers, including reviewing length of residencies, long-term credit history and other data to determine if they would reliably repay debts. To date, Fair Square has about 1 million customers holding loans worth about $1 billion.

In 2020, it successfully securitized $300 million in credit card debts, with favorable ratings from credit rating agencies, showing that its modeling had produced reliable clients.

This article was originally posted in the Delaware Business Times at: https://delawarebusinesstimes.com/news/ally-plans-wilmington-credit-business-expansion/

Kurt Foreman

PRESIDENT & CEO

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Delaware’s Star Venture Capital Analyst

Getting There First in Delaware

pedro moore Delaware entrepreneur

Venture Capital Analyst Pedro Moore Likes to Invest in Companies Pre-IPO


The First State provides fertile ground for them.

Pedro Moore developed his business acumen at a young age. The native Delawarean spent summers on his grandfather’s North Carolina farm, where he picked melons and pecans to sell to grocery stores. “That was my first taste of entrepreneurship,” he recalls.

Today, the enterprising Moore is an analyst for Daymond John, an investor on the TV program “Shark Tank.” Moore, a Delaware-based advocate for funding startups, is also starting a venture fund. And he knows both sides of the equation: he’s launched several businesses outside the venture capital world.

Moore, however, is just getting started.

Leveraging Connections

The William Penn High School graduate grew up in New Castle, Delaware. At the University of Delaware, he studied marketing and management. But he founded an entrepreneurship club that was open to all majors, not just business students.

Venture capitalist David Freschman, a prominent Delaware businessman, spoke to club members. The colorful personality was famous in tech circles for starting Early Stage East, a must-do angel venture fair. Moore had always wondered how to invest in a company before it went public, and Freschman was doing just that. The student volunteered to work at the conferences that Freschman organized, and a few years after Moore graduated, he joined Innovation Ventures, which Freschman managed.

Moore, an analyst, meticulously reviewed potential investments. Freschman had plenty of words of wisdom about the process. “He always said that when you are doing due diligence on a company, make sure you collect the facts,” Moore says of his mentor. “Don’t write that something is an amazing product. Write that the product got five-star reviews on Amazon.”

Freschman also told him to “trust but verify.” “Every entrepreneur will say their product or service is amazing,” Moore says. “We will take it at face value, but we are going to verify it as part of our due diligence.”

Moore then became the executive director of the nonprofit Delaware Innovation Fund, which Freschman also started. Both that fund and Innovation Ventures focused on growth and early-stage investment in information technology, software, and business-information services for legal and financial services.

First State Angels, affiliated with the Delaware Innovation Fund, pulled together high net worth investors to fund entrepreneurial ventures.

“The rest is history,” says Moore, who has been creating his own legacy since Freschman died in 2015.

Diversified

Moore is no one-trick pony, and all his endeavors are laced with his entrepreneurial spirit. In 2010, for instance, he helped start the coIN Loft, Delaware’s first coworking space. Moore is also the owner of Bump N Play, the state’s first bubble soccer company. Players encased in plastic bubbles careen safely into each other like human bumper cars. The outfits also add a cardio challenge to the game.

However, his bread and butter is serving as a venture capital analyst for clients such as Wilmington-based True Access Capital.

Moore met Daymond John at one of Freschman’s conferences before the businessman and investor appeared on “Shark Tank.” Freschman offered to do John’s due diligence, and Moore took the lead.

John is now a busy speaker, motivational speaker and, of course, TV personality. He also is one of Moore’s clients. In addition to due diligence, Moore handles deal structures.

Not surprisingly, there is a demand for angel and venture capital funding. But there also is a need for guidance. “A doctor knows how to be a doctor, but he does not know how to invest,” Moore notes. “If he doesn’t have anyone to help him look at a deal, he’ll just hold onto his money. You need someone who can analyze the deals.”

Facing the Future

Next up, Moore is building a venture capital firm, Leverage Us Capital, which will provide flexible capital to women and minority-led companies in the mid-Atlantic region.

Delaware is liberally peppered with such entrepreneurs and startup companies. Consider a female business owner who sells “virgin” hair (chemically unprocessed human hair used for extensions). “She has a nice warehouse in Middletown and a great social media presence,” he says. “We talk about access to capital and how she can double her revenue.”

It is Moore’s goal to see her succeed, along with others who need funding. Because venture capital is a “people business,” Delaware is a good place for it, he says.

“I can’t imagine trying to get a hold of key people in Silicon Valley,” Moore says. “In Delaware, you’re only a few touch points away from a high-profile person. When the state is smaller, you’re closer, and you can reach the right people faster.”

And that, he says, gets the deal sealed that much quicker.

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UOVO Chooses Delaware

Inspired by Hurricane Sandy, UOVO specializes in the storage of precious artworks and collectibles


The final days of October 2012 wrought havoc on the eastern seaboard from Florida to Maine as Hurricane Sandy moved from Jamaica up the U.S. coast, its post-tropical remnants eventually merging with a nor’easter off the coast of New Jersey and turning west to slam into northern New Jersey and New York City.

The storm inflicted an estimated $78.7 billion in damages along its path, and the flooding of lower Manhattan also dealt a violent blow to the galleries in Chelsea at the center of the city’s contemporary art community, with one art dealer estimating that the losses to the art world would total in the “hundreds and hundreds of billions of dollars.”

Among those who suddenly realized how vulnerable artwork and priceless collectibles could be in the face of Mother Nature were Steven Guttman, a prominent collector of contemporary art and modern furniture, and fellow collectors Steve Novenstein and Nick Coslov, executives in the self-storage company Storage Deluxe. Novenstein and Coslov had already created an art storage facility in the Bronx as an offshoot of Storage Deluxe when the three recognized a need in the market for safer and more secure art storage on a much larger scale.

From that idea born of tragedy, the three created UOVO, a dedicated art storage and services company that opened its first facility in New York’s Long Island City in 2014. The company has now expanded nationwide and includes a 50,000-square-foot facility in Newark, Delaware.

UOVO, which means “egg” in Italian, does what the name might suggest – protecting delicate and valuable artworks and collectibles for private clients, artists, corporations and museums.

At eight floors and 280,000 square feet, the Long Island City location was the first of its kind, said Andrew Barron, Director of Marketing for UOVO. “It was really remarkable in terms of the architectural ingenuity, the level of detail and the security climate.”

Since then, the company has expanded to include three more facilities in the New York metropolitan area – one in Brooklyn and two in Rockland County – as well as West Palm Beach and Miami in Florida, two facilities in the San Francisco Bay area, and Delaware. Additional facilities in Denver, Colorado, and Dallas, Texas, are forthcoming this year.

For those not plugged into the world of museums and fine art, it might come as a surprise that such a network of storage facilities didn’t already exist. But Barron notes that much of the transport and storage of art previously was handled by traditional moving companies.

“The industry was pretty mom-and-pop and emerged in tandem with the contemporary art world,” he said. “With UOVO, we redefined the industry standard. At our facilities, we have a number of gallery-quality viewing rooms for clients to use for private showings and photoshoots and for conservators to use for conservation work. I would say that, before UOVO, art storage facilities weren’t places anyone went to visit. UOVO really recentered the facility as a space where collectors, museum professionals, gallery registrar advisors and other types of clients want to be.”

The UOVO buildings themselves are distinctive but unassuming, similar to any anonymous but well-designed office building you might see on the edge of a large city or along a stretch of interstate. But what they lack in exterior flash they make up for with amenities, safety and security.

Lobbies and public spaces are designed to be warm and welcoming – more like the lobby of an upscale office building than a warehouse – and some sites include client cafés with cold brew on tap.

“We really invest in the client experience, and we think of our client experience team, along with our account managers, as the face of the brand,” Barron said. “It’s the first interaction a lot of clients have with us.”

Security is discrete but high, and buildings are designed with safety features based on their locations. The south Florida facilities are hardened against flooding and Class 5 hurricanes, while the California sites are designed to withstand earthquakes and wildfires.

UOVO clients can range from private collectors, galleries, large and small museums and art brokers, all of whom can use the UOVO sites in different ways, Barron said. For private collectors, UOVO allows them to rotate art through their homes knowing that what isn’t currently hung is safely stored. Private dealers appreciate the viewing rooms for showing works to clients, especially if the dealers don’t maintain their own brick-and-mortar galleries. Those traditional galleries, meanwhile, can use UOVO as a space to display works outside of their exhibition schedule for a potential buyer.

On the surface, UOVO’s decision to add a storage facility in Delaware might seem incongruous, but Barron said it makes perfect sense for the type of clients UOVO serves.

“Specifically thinking about New York and south Florida, as we expanded beyond the New York metro region, we thought about the different points of connectivity that matter most to our clients,” he said. “And we hadn’t had a way to service those clients, specifically institutional clients, who are based closer to Delaware, whether it’s Philadelphia, Washington, D.C., or Baltimore. So having the Delaware facility creates a space between New York and Florida and really gives us that network all along the eastern seaboard.”

And as Delawareans know, there’s no shortage of museums, historic homes and estates, and private collectors in the First State. Barron said UOVO’s presence will provide the resources to these clients that might have previously been out of reach.

“We accommodate all kinds of clients. In looking at institutional clients, we service world renowned museums and also small, local museums who are really community-based and -focused but who also have logistics or storage needs,” Barron said. “So certainly, it’s about servicing local enterprises as much as it is about being a point of connectivity for our national network.”

In coming to Delaware, Barron said the partnerships it formed through the Delaware Prosperity Partnership eased its entry into the First State. UOVO has since returned the favor by embarking on a five-year partnership with the University of Delaware’s Museum Studies program. Called Collections Aid, the program allows graduate students to get hands-on collection management experience at local museums and archives.

“It also helps these smaller institutions that maybe don’t have in-house staff members to do some of the work they need,” he said. “It’s a win-win for the community.”

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Best Egg Experienced Record Growth in 2021

Best Egg Experienced Record Growth in 2021

Delaware's Best Egg grows

Best Egg Launches Multi-Product Platform to Help Consumers With Their Everyday Finances


Best Egg, the AI-powered, online financial platform that is owned and operated by Marlette Holdings, Inc, and its subsidiaries is pleased to share information on the success it achieved in 2021. The platform experienced a record year facilitating 437,000 new accounts and surpassing over 1.2 million total accounts since inception.

“Last year, Best Egg experienced tremendous success,” Jeffrey Meiler, CEO and founder of Marlette funding said. “In 2021 the Best Egg platform facilitated $4.6 billion in personal loans, bringing us to over $15 billion in loans since the platform launched in 2014.”

In addition to a record-breaking year for personal loans, Best Egg introduced two new products in 2021. In June, Best Egg began piloting a new Visa® credit card, offering a value proposition that provides spending controls and features that will grow and evolve as customers rebuild their credit. To date, 19,000 consumers carry the Best Egg credit card with confidence.

In December, the platform announced the launch of the Best Egg Financial Health. Free to all, Best Egg Financial Health customers initially get access to features like their VantageScore® credit score with monthly updates, credit report alerts, credit score factor explanations, a credit score simulator, financial calculators, and a Knowledge Center full of tips and ideas to help people with their finances. Since its inception, the financial health platform has welcomed more than 100,000 members.

To celebrate the launch of the Best Egg Financial Health platform, Best Egg announced the ongoing Better Credit Sweepstakes, which started on January 1 and runs through January 31 of this year. The winner of the sweepstakes will receive $25,000 to help them get their finances on track for 2022.

“Our growth has been achieved thanks to the experts and professionals who contribute their talents to our mission to build financial confidence for people who experience challenges with their everyday finances,” Meiler continued. “Marlette has been recognized numerous times as a Top Workplace within the region, a reputation that has attracted top talent. Last year we hired more than 200 employees and plan to add 350 in 2022. Our teams’ efforts place us on a path for continued and sustained growth within the next year.”

Marlette doubled the size of its team to over 400 professionals while opening a new headquarters in Wilmington, Delaware. The headquarters’ infrastructure was built to provide a pandemic-friendly workspace. The company embraces a flexible approach to the workplace, offering employees the option of using the office or working remotely. Jobs open now can be found at www.bestegg.com/careers.  

With a focus on helping consumers feel more financially confident and providing simple products that help them with the challenges they face with everyday finances. This will be achieved by continuing to use customer feedback to create value and deepen its customer base across all products, while also expanding the pool of customers it serves.

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About Marlette Holdings, Inc

Marlette Holdings, LLC, d/b/a Best Egg, is a leading financial technology provider whose subsidiaries developed and operate the AI-powered Best Egg financial platform, which aims to help people feel more confident about their everyday finances. The team mixes decades of banking experience with deep customer knowledge and smart technology to deliver digital products, services and experiences in a more relevant way. Since March 2014, the platform has delivered over $15 billion of consumer loans with strong credit performance. For more information, visit www.MarletteFunding.com or www.BestEgg.com.

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Delaware Launches New Site Readiness Fund

Delaware Launches New Site Readiness Fund – Online Application Process

Site Readiness Fund Delaware Division of Small Business

The Delaware Division of Small Business is now accepting applications for the Site Readiness Fund from qualified businesses or local governments. Established through Senate Bill 127, the fund promotes economic growth and stability by investing in the development or improvement of commercial and industrial sites to attract job-creating businesses.

The Site Readiness Fund provides grants, loans or other economic assistance to qualified businesses or local governments that invest in constructing, renovating or improving commercial, industrial sites that are readily available to new businesses, established businesses that are considering moving to the state, or existing businesses within the state that need additional sites to remain or expand in Delaware.

“There is significant competition between Delaware and surrounding states to attract and keep vital businesses that create and maintain employment opportunities,” said Jordan SchultiesDirector of the Division of Small Business. “The Site Readiness Fund is an important tool we can use to stay competitive and incentivize those businesses to locate in our state.”

“The Site Readiness Fund creates more viable options for companies looking to locate or expand right here in Delaware,” said Kurt Foreman, President and CEO of the Delaware Prosperity Partnership. “The fund provides an investment in ensuring that sites throughout the state are ready for the kinds of development and job growth we all value.”

Site Readiness Fund applications are available at business.delaware.gov/site-readiness-fund. Once completed, applications can be emailed to business_finance@delaware.gov.

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New Kent County Small Business Grants

New Kent County Small Business Grant Program

kent county small business and hospitality grants 2022

January 6, 2022 –

Attention Kent County Small Businesses Seeking Funds


Kent County Levy CourtCentral Delaware Chamber of Commerce and Kent County Tourism have launched a new $3 million grant program for Kent County small businesses. Grant funds are available for small businesses with 100 or fewer full-time employees who had established operations in Kent County during calendar years 2020 and 2019 and are in still in operation today. Grant funds can be used to directly support the operation of the business.

 A similar $2 million grant program was also launched for Kent County hotels and banquet/meeting facilities. Eligible organizations include hoteliers and for-profit banquet/meeting facilities with established operations in Kent County during calendar years 2020 and 2019, which are still in operation today.

Both grant programs are currently accepting applications. The deadline to apply is March 31, 2022, or when funds are exhausted for the programs.

Visit the Kent County website to apply for a grant and get answers to frequently asked questions.

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ICM Chooses Wilmington for New Headquarters

Investor Cash Management Chooses Wilmington, Delaware, for New Headquarters

 

digital fintech company ICM Delaware

December 14, 2021 – 

Early-Stage Digital Fintech Company to Invest $15 Million to Create 395 Jobs as Part of Delaware’s Growing Fintech Hub Over Next Several Years


WILMINGTON, Del. — Following a considerable site search that included major markets across the United States, the early-stage digital fintech company Investor Cash Management (ICM) has selected Wilmington, Delaware, as the site of its new $15.37 million headquarters and customer service center. The company, which started in 2018 and currently employs 30, plans to grow its workforce tenfold, projecting the creation of 395 new jobs over the next three years.

A platform as a service (PaaS) provider in the fintech space, ICM uses an application programming interface – or API-driven technology – to link cash management accounts directly to specified investments, transforming investment products such as mutual funds, exchange-traded funds and/or shares into digital transaction currencies. The technology combines banking, investing and payments to drive client acquisition and increase assets.

The company plans to invest up to $15 million in its future headquarters and customer service center in the City of Wilmington. The jobs ICM will create in Delaware over the next three years will include tech positions, such as coders and programmers, along with sales, marketing, customer service, administrative, finance and managerial positions. Delaware Prosperity Partnership began working with ICM earlier this year on its site selection process.

“We are pleased to welcome ICM as it expands its operations and creates new jobs here in Delaware,” said Governor John Carney. “Delaware has a long legacy of excellence in the financial services industry, and we remain committed to fostering an innovation ecosystem for businesses of all sizes. Our location in the heart of the Mid-Atlantic region, strong workforce and quality of life make Delaware a great place for companies to put down roots and create jobs.”  

ICM founder and CEO Fred Phillips presented to Delaware’s Council on Development Finance, requesting a performance-based grant of $3,797,310 and a capital expenditure grant of $461,100 from the Delaware Strategic Fund. Distribution of grants from the Delaware Strategic Fund are dependent on the company achieving goals as outlined in their proposal to the CDF, which reviewed and approved the request.

“We are thrilled to welcome Investor Cash Management and its growing workforce to our Downtown District – the beating heart of Wilmington – where you can dine in first-rate restaurants such as James Beard nominee Bardea, visit fine museums and galleries, enjoy live music most any night of the week or live theater that rivals the best Broadway has to offer,” said Wilmington Mayor Mike Purzycki. “By locating its operations in Wilmington, a market with one of the highest concentrations of financial services jobs in the country, ICM joins a community of new and existing financial technology firms that are developing innovative banking products. And as a key tenant in our thriving central business district, ICM will operate among a variety of other well-established businesses, both large and small, as well as an increasing number of residents who are choosing to live downtown and take advantage of all the rich amenities Wilmington has to offer visitors and residents alike.” 

ICM is a Visa Ventures company, backed by marquee players in both the digital and financial services sectors, including the founders of Morningstar and Ariel Investments. The company also has partnered with PIMCO, Invesco, Trusted Capital Group/HUB Financial, WisdomTree and others to market their investor cash management account products and services.

Locally, the fintech firm announced in September a partnership with Delaware State University, which offers its cash management account products and services to students, faculty, staff and alumni. DSU leadership hopes to improve financial literacy among its students and improve the economic trajectory of traditionally un- or under-banked minority communities. Additional community involvement includes partnerships with the National Education Association, representing more than 3 million educators, and the Service Employees International Union, representing more than 2 million frontline workers.

Phillips commented: “After an extensive search, ICM is pleased and proud to announce that Wilmington, Delaware, is the home of our new corporate headquarters. We look forward to building on its foundation as a world-class center of payments and financial services, and we believe the appeal of the city and state will contribute to our ability to attract new colleagues and create a significant number of quality jobs while developing next-generation technologies that empower individuals to build better financial futures.”

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About Delaware Prosperity Partnership

Delaware Prosperity Partnership leads Delaware’s economic development efforts to attract, grow and retain businesses; to build a stronger entrepreneurial and innovation ecosystem; and to support private employers in identifying, recruiting, and developing talent. The DPP team works with site selectors, executives and developers focused on where to locate or grow a business and helps with reviewing potential sites, cost-of-living analyses and funding opportunities, including available tax credits and incentives. DPP advances a culture of innovation in Delaware, working with innovators and startups to spotlight and celebrate successes and connect them with the resources they need to succeed. DPP and its partnerships throughout Delaware support and advance the missions of companies of all sizes and sectors.

About Investor Cash Management

ICM is a Visa Ventures portfolio company that has developed unique, API-powered technology to create investor cash management accounts (ICMAs) linked concurrently to both bank accounts and specified investment products (e.g., mutual funds, ETFs, and/or shares), thereby enabling the client to obtain an objectively better combination of higher investment returns and immediate liquidity.  ICMAs transform the specified investment products into immediately liquid digital transaction currencies to seamlessly use via a debit card, ATM access, P2P transfers, and online bill pay. ICM has been listed among the world’s 10 leading fintech companies by Capgemini and UBS, and ICM was the featured fintech company at the Morningstar and Envestnet conferences.

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International Recognition of Delaware’s Fintech Opportunities

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International Recognition of Delaware’s Fintech Opportunities

Delaware Prosperity Partnership visits Factory Berlin to share fintech report


Delaware Prosperity Partnership President, Kurt Foreman shared the findings from Delaware in a Fintech Future at Factory Berlin, one of the world’s most unique international coworking spaces, with more than 3,000 members from over 70 nations. The Delaware fintech report was researched and authored by the Delaware Prosperity Partnership, First State Fintech Lab and the University of Delaware’s Institute for Public Administration.

Delaware is already a financial services destination with world-renowned, established financial services firms including JPMorgan Chase, Capital One, and Bank of America. And now, fintech startups are thriving in Delaware’s innovation ecosystem, and mid-stage fintech companies from around the world are choosing Delaware to continue to grow. Acorns, a California-based fintech, recently opened a satellite operation at The Mill in Wilmington, Delaware while Marlette Funding is expanding and creating 200+ new jobs in the state.

As a leader in intellectual property, Delaware is competitively positioned to capitalize on the international surge of investment activity in fintech advancement. Globally, fintech investment has increased exponentially, with over $111.8 billion of investment in 2018 compared to just $18.9 billion in 2013.

Director of Research at the Delaware Prosperity Partnership, John Taylor, explained, “Delaware’s history as a leading international center for financial services—with deep workforce strength across both financial and tech occupations—has positioned the state as a natural home for both fintech startups and the established banks that have rapidly transformed into fintech companies.”

Some takeaways about fintech in Delaware:

  • Delaware has the highest relative concentration of financial services jobs of any U.S. state. Among U.S. counties, New Castle County ranks third.
  • Since 2009, nearly 200 fintech patents were assigned to Delaware-based individuals and companies, ranking first in the United States on a per capita basis, and fifth in absolute terms.
  • Finance accounts for more than one-fifth of our state’s GDP, the largest contribution of any sector.
  • Delaware has been a magnet for out-of-state direct investment by financial services firms in recent years, with $725 million invested since 2010. Wilmington is the leading destination in our region for this investment.

Delaware in a Fintech Future is available at www.choosedelaware.com/fintechreport.

About Delaware Prosperity Partnership

Created in 2017, Delaware Prosperity Partnership (DPP) is the nonprofit that leads the state of Delaware’s economic development efforts to attract, grow and retain businesses. DPP works with site selectors, commercial developers and business executives responsible for deciding where to move or grow a business. The team helps with reviewing potential sites, cost-of-living analysis, quality-of-life intel and funding opportunities including available tax credits and incentives. For more information, visit www.choosedelaware.com.

About First State Fintech Lab

The First State Fintech Lab (FSFL) is a nonprofit dedicated to nurturing and growing the financial technology ecosystem in Delaware by convening and collaborating across industries, disciplines, and demographics. The FSFL supports and helps foster novel public-private partnerships and dialogue; works to fill Delaware’s talent pipeline; and supports expanding opportunities and access to low investment communities. To learn more, visit firststatefintech.org

About the Institute for Public Administration, University of Delaware

The University of Delaware’s Institute for Public Administration (IPA) addresses the policy, planning, and management needs of its partners through the integration of applied research, professional development, and the education of tomorrow’s leaders. IPA is a research and public service center in the Joseph R. Biden, Jr. School of Public Policy & Administration. To learn more, visit www.ipa.udel.edu

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