Author: Delaware Prosperity Partnership

PCOnline Spinoff EtailFlow Chooses DE

Written on . Posted in Press Releases.

PCOnline Chooses Newark, Delaware, for Location of Strategic Spinoff for Supply Chain Management

EtailFlow expansion creating at least 45 new jobs over next three years

WILMINGTON, Del. – EtailFlow LLC, a supply chain management company created as a strategic spinoff from Delaware-based national ecommerce leader PCOnline earlier this year, will grow its operations alongside its parent company in Newark, Delaware.

PCOnline leadership actively searched sites in Delaware and throughout the region for a new location to grow EtailFlow before selecting space adjacent to its 80-employee headquarters in Prides Crossing off Route 4. The EtailFlow facility will feature a fulfillment center; a fully customized ERP system, including a smart warehouse; fulfillment of Seller-Fulfilled Prime orders; Fulfilled by Amazon preparation services; direct business-to-consumer orders; purchasing agent services; and return processing services.

With this breadth of services and a pipeline of business with projected year-over-year revenue increases of 20%, EtailFlow plans to add at least 45 jobs to its current Delaware staff of two during the next three years. These full-time positions will include warehouse staff, technicians, workshop operators and logistic specialists.

“We’re pleased that EtailFlow LLC is expanding their operations and creating new jobs in Newark,” said Governor John Carney. “We remain committed to helping entrepreneurs start and grow their businesses here in Delaware. This decision reaffirms that Delaware is the ideal place for businesses to thrive.”

PCOnline was founded in a home garage in Newark by two University of Delaware graduate students in 2015 as an ecommerce business to resell computers on Amazon. Since then, the company has become the top Amazon reseller in the PC category and expanded onto the Walmart Marketplace and Newegg Marketplace platforms while developing relationships with most major computer manufacturers.

PCOnline grew nearly 300% in revenue from 2020 to 2022. In recognition, the company received a 2022 Blue Hen 17&43 Award as the fastest-growing company led by UD alumni and ranked #3 on the 2022 Philadelphia100 Forum 100 Fastest Growing Companies list.

As part of that growth, the company expanded from its focus on ecommerce to providing additional supply chain services. In 2023, the decision was made to spin off those services – distribution, logistics and warehousing – from PCOnline’s main business into EtailFlow.

“EtailFlow LLC’s expansion in Delaware is a testament to PCOnline’s commitment to growth and innovation,” said New Castle County Executive Matt Meyer. “As they set their sights on new horizons, they exemplify the spirit of entrepreneurship and the opportunities that are here in the First State.”

Delaware Prosperity Partnership supported EtailFlow’s request to the Council on Development Finance for a Jobs Performance Grant of up to $155,970 from the Delaware Strategic Fund. Distribution of these grants is dependent upon the company meeting commitments as outlined to the CDF, which reviewed and approved the request.

“At EtailFlow, our core mission is to redefine the supply chain industry while leaving a meaningful impact on our community,” said Charles Zhang, chief executive officer, EtailFlow. “We are dedicated to generating more employment prospects for our local community, ultimately infusing vitality in the Delaware economy.”

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About Delaware Prosperity Partnership

Created in 2017, Delaware Prosperity Partnership (choosedelaware.com) is the nonprofit public/private organization that leads Delaware’s statewide economic development efforts to attract, grow and retain businesses; build a stronger entrepreneurial and innovation ecosystem; and support private employers in identifying, recruiting and developing talent.

About EtailFlow LLC

EtailFlow is a leading supply chain management company focusing on efficiently distributing electronic goods. With a strong emphasis on quality, reliability and customer satisfaction, EtailFlow offers a comprehensive suite of services that includes purchasing services, add-on-value services and logistics.

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WDEL campaign highlights Delaware business

Written on . Posted in In the News.

WDEL campaign highlights Delaware business

Radio spots and ‘Del-Aware’ interviews discuss DPP’s role and activities, statewide successes

May 13, 2024

A new partnership between Delaware Prosperity Partnership and WDEL 1150 AM/101.7 FM Radio pairs on-air interviews of key players in Delaware’s economic development and innovation ecosystems with Prosperity Power Minute public service announcements about the benefits of doing business in Delaware and :30 spots on related topics. All of these support DPP’s role as a salesforce for Delaware and showcase the leadership, service and impact that the statewide economic development organization provides to the Delaware business community.

The partnership launched in September 2023 and is continuing through 2024. The PSAs and ad spots have had more than 500 cumulative airings, focusing on topics such as DPP’s choosedelaware.com and livelovedelaware.com websites, good economic news and Delaware’s business superlatives, industry sector statistics and innovative entrepreneurs.

The live interviews are part of the “Del-Aware” morning programming hosted by Peter MacArthur and included conversations with:

  • DPP President and CEO Kurt Foreman (September 2023)
  • DPP Director of Innovation Noah Olson (October 2023)
  • 2018-23 DPP Board member Patrick Callahan of Labware (November 2023)
  • University of Delaware blue technology scientist Rob Nicholson (December 2023)
  • Startup302 winner Laura Randa of Toivoa — Part 1 , Part 2 —  (January 2024)
  • Prelude Therapeutics Founder and CEO Kris Vaddi — Part 1, Part 2 — (February 2024)
  • Startup302 winner Chris Morris of Rush Roto (March 2024)
  • SPI Pharma Lewes Site General Manager Bryan Winship and DPP Director of Existing Business Engagement and Talent  Charles A. Madden (April 2024)
  • Delaware BioScience Association President Michael Fleming (May 2024)
  • DPP Senior Manager, Business Development, Megan Kopistecki (June 2024)
  • Downtown Dover Partnership Executive Director Diane Laird (July 2024)
  • First State Hydrogen founder Andrew Cottone (August 2024)
  • New Castle County Vocational Technical School District Superintendent Joseph Jones (September 2024)
  • Goldey-Beacom College Center for Professional Development & Partnerships Deanna Merritt (November 2024)

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What the Bipartisan Infrastructure Law is Delivering for Delaware

Written on . Posted in Blog.

US Infrastructure Bill will revitalize Delaware’s transportation systems

The November 2021 Bipartisan Infrastructure Law, spearheaded by President Biden and Vice President Harris, promises to revitalize Delaware’s transportation systems. With a focus on climate change mitigation, safety, equity, and resilience, this historic legislation is set to usher in a new era of progress for Delaware’s public transportation.

Repairing and Rebuilding Roads and Bridges will revitalize Delaware’s surface transportation systems

The Bipartisan Infrastructure Law addresses the dire state of Delaware’s roads and bridges. With 19 bridges and over 253 miles of highways needing repair, this legislation is the largest dedicated bridge investment since the construction of the interstate highway system. Delaware stands to receive approximately $1.4 billion over five years for highway and bridge repairs, representing a significant increase in federal funding. In addition, Delaware can also expect to receive approximately $27 million over five years in formula funding to reduce transportation-related emissions.

Enhancing Safety

Safety is a crucial aspect of the transportation infrastructure. The Bipartisan Infrastructure Law invests billions directly into improving roadway safety, which also installs programs to help improve driver behavior, and reduce deaths and injuries from motor vehicle-related crashes. Local governments can also access funding through the Safe Streets for All program to reduce crashes and fatalities, with a particular focus on protecting cyclists and pedestrians.

Improving Public Transportation will revitalize Delaware’s public transportation systems

By increasing accessibility and efficiency, Delaware aims to promote sustainable transportation while improving equity in communities where non-White households are more likely to depend on public transit. The state is expected to receive approximately $186 million over five years to enhance public transportation options and address the outdated transit vehicles and help reduce commuting times for residents.

Electric Vehicle Infrastructure

The Bipartisan Infrastructure Law emphasizes the need to transition to electric vehicles (EVs) to combat the climate crisis. To support this shift, Delaware will receive around $18 million over five years to expand its EV charging network. This funding is part of a $7.5 billion national investment to build the first-ever EV charger network across the United States. By encouraging the adoption of EVs, Delaware will reduce carbon emissions and support domestic manufacturing jobs.

Modernizing Rail and Air Travel

The law includes significant investments in passenger and freight rail, benefiting Delaware’s transportation system. The provision of $102 billion aims to eliminate the Amtrak maintenance backlog and modernize the Northeast Corridor while extending rail service to areas beyond the northeast and mid-Atlantic. In addition, Delaware’s airports will receive approximately $6 million over five years for infrastructure development, ensuring the improvement of runways, terminal development, airfield safety, and noise reduction projects.

Revitalizing Delaware’s infrastructure and transportation systems

In conclusion, the Bipartisan Infrastructure Law brings a new light to Delaware’s transportation infrastructure, addressing long-standing issues and driving progress across various sectors. With substantial funding allocations for road and bridge repairs, safety enhancements, public transportation improvements, EV infrastructure, and rail and air travel modernization, Delaware is poised for a transformative era. These investments will create good-paying jobs, enhance safety, reduce commute times, and promote sustainable transportation options, ultimately improving the lives of Delaware residents.

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United States of America Department of Transportation. (2022 April). The Bipartisan Infrastructure Law Will Deliver for Delaware. https://www.transportation.gov/sites/dot.gov/files/2022-01/BIL_Delaware.pdf

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DE Project Wins $3.2M NIH IDeA Grant

Written on . Posted in In the News.

National Institutes of Health awards iRED University project $3.2 million IDeA Grant

Photo Illustration by Jeffrey C. Chase/University of Delaware

DESCA, University of Delaware and InsiteHub partnership will use funding to advance biomedical entrepreneurship in Delaware

WILMINGTON, Delaware – On August 21, 2023, the National Institutes of Health (NIH) awarded a grant through the IDeA Program to iRED University – a new collaboration between DESCA, the University of Delaware and InsiteHub – that will deliver an online entrepreneurial curriculum geared to early-stage innovators and startups that will help them identify their most viable applications as early as possible and subsequently connect them to the broader innovation and mentoring ecosystem. The program is funded through a three-year grant totalling up to $3.2 million, of which more than $980,000 will be directed to DESCA. The Small Business Technology Transfer (STTR) grant is now in Phase I, with follow-on funding expected in Phase II.

According to the National Science Board 2018 Science & Engineering Indicators, university invention disclosures totaled 22,507 in 2015 (compared to 13,718 in 2003) and patent applications almost doubled over the same period. In 2016 alone, over 6,600 patents in chemistry and the sciences were awarded – yet many of these patents never realize their full commercial value. iRED University aims to change that.

The iRED University team is working on a simple premise: in order to increase the number of patents and innovations commercialized, we need to increase the funnel of viable technology startups at the front end, and in order to do that we need to meet the very specific and unique needs of technology driven innovators. iRED University will be delivered through a rigorous and engaging online curriculum that will be critical to supporting the project goals and bridging the gap of sufficient training and knowledge for innovators in the biomedical field through a high-availability on-demand learner experience platform. The curriculum will lead innovators from ideation, identifying market gaps, to execution of a product strategy that translates customer requirements into effective commercial execution of new products. The platform will also provide the ability to assess participants at the point of registration and allow them to develop and access a personalized curriculum that can be customized for their specific gaps. This helps both new and experienced innovators to focus on areas of need and provide direct learning interventions.

The product will be initially launched in Delaware and will be open to the entire Northeast when launched. The National Institutes of Health (NIH) established the IDeA (Institutional Development Award) Program in 1993 to broaden the geographic distribution of NIH funding and enhance competitiveness for funding in states with historically low NIH funding. The states that fall within the Northeast Region besides Delaware include Maine, Vermont, New Hampshire and Rhode Island. Other regions include the Southeast Region (West Virginia, Kentucky, South Carolina, Puerto Rico, Missouri), Central Region (North & South Dakota, Nebraska, Kansas, Omaha) and the Western Region (Montana, Wyoming, Idaho, Nevada, New Mexico, Alaska, Hawaii).

The core team for this new partnership includes Dr. Julius Korley, Associate VP UD Office of Economic Innovation & Partnerships (OEIP), Louis DiNetta, Technology Business Development Manager Delaware Small Business Development Center SBDC, John Royer, CEO, Insite Hub, and Dora Cheatham, Executive Director, DESCA, and combines expertise in technology development and commercialization, online curriculum development and execution, business development and new product commercialization and SBIR/STTR expertise.

About DESCA

Formed in 2010, the mission of DESCA is to enable science innovators commercialize their technologies faster, as well as driving the new legacy of ChemTech. Today, DESCA has 3 key areas of focus around which it builds its programming:

    • Driving innovation and collaborative partnerships between major strategics, startups and universities;
    • Convening industry leaders in the public and private sectors on emerging issues and driving adoption of emerging trends & technologies that will be the key drivers of sustainability for the future;
    • Connecting students to industry and vice versa, with a goal of harmonizing the development of talent with the validated needs of industry.

    About OEIP

    The Office of Economic Innovations and Partnerships brings together the collective and integrated resources of the University of Delaware and the State’s business, academic and entrepreneurial communities to achieve new levels of innovation and economic development. The Office strives to:

    • Be the partner of choice in matters of economic development, commercialization of innovation, entrepreneurship and building businesses;
    • Enable entrepreneurs and innovators to accelerate ideas into the marketplace, grow businesses and form partnerships through access to University assets, space, capital, counsel and connections;
    • Deliver a unique, integrated model centered on long term, productive partnerships.
    • Support the University, state and region’s entrepreneurial, technical and business communities to reach new levels of economic development.
    • Create a culture where ideas and innovation thrive.

      About INSITE HUB

      • InsiteHub has been a provider of learning technology, medical education, and product training to the life science and medical device industries for over 10 years. InsiteHub has established itself as a leader by developing innovative learning technology solutions and earning key industry awards for application design and impact. In addition, InsiteHub’s platform was featured in an extensive Department of Education grant focused on researching student engagement at the university level. InsiteHubs’s instructional design paradigm is based on the ADDIE model whose steps include Analysis, Design, Development, Implementation, and Evaluation.

      About Delaware SBDC

      • For over 35 years, the “T” accredited DSBDC has assisted Delaware’s small businesses through information, counseling, and education. DSBDC’s technical assistance has resulted in more than 1,500+ new business starts, 4,200+ new jobs created (since inception), and $267M capital raised (since 2010). In 2009, DSBDC became only the eighth SBDC accredited as a “technology” designated program after demonstrating significant efforts to target and support Delaware’s technology-based businesses as well as its pivotal role as an essential connector and resource within the state’s entrepreneurial and technology ecosystems.

      This article was originally posted on the Delaware Sustainable Chemistry Alliance website at: https://desca.net/f/desca-ud-insite-hub-win-3m-grant-to-advance-entrepreneurship

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      Patrick Callahan of LabWare

      Written on . Posted in Success Stories.

      Entrepreneur Patrick Callahan, Head of Data and Analytics for LabWare

      An Ongoing Series Highlighting Delaware Innovators

      LabWare’s acquisition of Patrick Callahan’s CompassRed data analytics firm in February 2022 started with a chance first encounter between Callahan and LabWare President and CEO Vance Kershner and Callahan at Buckley’s Tavern in Centreville.

      “Developing a relationship with Vance is the perfect example of things that happen in Delaware that just don’t happen anywhere else, in my opinion,” Callahan said. “We met over a bar stool.”

      Callahan built CompassRed into a visionary company in machine learning and predictive analytics. As head of data and analytics at LabWare, he is now developing a dedicated advanced data analytic arm as part of efforts to elevate the company’s position as the global leader in the laboratory information management market.

      Previously, the Drexel University and Widener School of Law graduate was a founding partner of The Archer Group. The award-winning, interactive internet marketing firm, founded in 2003, serves a diverse roster of clients in the financial services, retail, pharmaceutical and entertainment industries – including numerous Fortune 500 clients.

      Callahan also serves on the boards of several Delaware organizations. These include the Delaware Data Innovation Lab, the Pete du Pont Freedom Foundation, Girls on the Run and Delaware Prosperity Partnership.

      He spoke with DPP about innovation in Delaware and what it takes to innovate successfully.

      Why is Delaware a great state to be an innovator?

      I’m sure we’ve heard this a million times, but the accessibility to me is the big thing. If you’re looking to be in one of the best labs or chemical spaces, you can drive 40 feet and find people who are customers, thinkers, funders and legislators. There’s a reason why we have the biggest banking, biggest chemical companies and a lot of the other things right here in the Northeast corridor. When people talk about what made the country great, you can see that diversity here in the state – socioeconomic levels, education levels, diversity of thoughts and backgrounds.

      How I met Vance is a great example. You couldn’t just go to San Francisco and get a meeting with founders like Reid Hoffman (LinkedIn), Mark Zuckerberg (Facebook) or Marc Andreessen (Mosaic, Netscape). You just don’t go to a restaurant, introduce yourself and then strike up a conversation there. That’s unheard of.

      In your view, what qualities should a successful innovator have?

      I think humility is one thing. If you’re humble, that means you’re always learning, you’re always trying to figure out things, and you’re always knowing you don’t have the answer. People who say, “I know the answer,” are the ones who nine times out of 10, don’t. Getting out there and meeting people is very, very important if you want to sell your product or address the problem that you’re trying to address. That could be over Zoom or in person, but curiosity about another person’s view and experiences is just so important. Expanding what we’re doing at LabWare requires me to get to know the customers in the labs and the end user of the product.

      Intellectual curiosity and the willingness to listen to someone no matter how different they are is something you can learn and build into your product and innovate.

      You can do that over Zoom. We’ve shown over the last two years that’s essential, and maybe even easier. Before COVID, we’d have meetups where only 30 or 40 people would show up in person. But during COVID, we’d get hundreds of people from all around the world, which would lead to follow-up calls. I don’t know if we’ll go back. We want to have a mixture of both because there are things you can learn on the side before the meeting.

      What advice would you give an innovator who’s just starting?

      First, go meet people, go to these meetups. Many are free, but I find myself asking if someone will spend $1 on it. To me, that is a good qualifier because if you give it to them for free, they won’t necessarily assign value to it. When we were doing these meetups, people would sign up but two-thirds of them wouldn’t show up. The minute we started charging $5 and giving the money away to a nonprofit, really engaged people showed up because they thought of it as value. If you’re providing value, you should get value back for it. It’s not just time.

      Second, follow your interest. Doing good is good for business. I feel passionate about Girls on the Run, but speaking at a networking event also landed Archer one of our largest clients. Don’t go into it thinking you’re going to get something out of it. Be genuine, but give back to the community – and encourage your team to do the same — and I’ll tell you, you’ll get it back tenfold. There are so many nonprofits in Delaware that do so many good things that you’ll meet your next customer, hear about the next important problem that you can help solve or just meet someone with a different perspective that will help you back at the office.

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      Agile Cold Chooses DE for $170M Facility

      Written on . Posted in Press Releases.

      Agile Cold Storage Chooses Delaware for $170M Cold-Storage Facility that will Bring 130 New Jobs to Claymont over Next Five Years

      WILMINGTON, Del. – Georgia-based Agile Cold Storage has chosen Claymont, Delaware, as the location for a 275,000-square-foot cold-storage facility to help meet growing demand from North American food manufacturers, processers and growers. The project will create 130 new jobs and involve capital investment of more than $170 million over two phases across the next five years.

      Agile Cold specializes in blast freezing, layer/case picking, cross docking, export services, tempering and e-commerce and offers automation in warehouse receiving, storage and shipping and a multi-temperature storage network suitable for a wide variety of inventory. The company’s Agile Cold Claymont division will locate in First State Crossing, a currently brownfield property that previously was a steel mill, along Naamans Road.

      Positions there will include management and supervisors, general laborers, forklift operators, inventory control, customer service and maintenance. Additional jobs are likely to be added by partner service providers associated with the facility.

      “We are excited that Agile Cold Storage is choosing Delaware for its next facility. This will create good jobs and economic investment in Claymont,” said Governor John Carney. “Their operations will build on Delaware’s strong foundation in food manufacturing and transportation, helping our region’s supply chain.”

      The company, which was founded in 2020, operates two facilities in the Metro Atlanta area and is planning a third in Macon. Adding an automated multi-temperature warehouse in Delaware will allow Agile Cold to expand into the Mid-Atlantic and Northeast markets and help meet growing proximity-related demands for fresh, refrigerated and frozen foods and more frequent deliveries. It also will provide much-needed modern infrastructure to a food supply chain challenged by aging, outdated and energy-inefficient cold storage that lacks the height, column spacing and multi-temperature zones required by modern food suppliers.

      In addition, the project will bring long-sought investment and industry to Claymont – a community still affected by past industrial closings. It also will support business at the Port of Wilmington and future operations at the proposed port expansion at Edgemoor.

      “We are thankful to Agile Cold Storage for choosing New Castle County for their location,” said New Castle County Executive Matt Meyer. “We’re especially excited about the addition of more than 100 jobs to the area.”

      Delaware Prosperity Partnership engaged with Agile Cold over the last year as it considered possible sites in Delaware and surrounding states for its Northeast/Mid-Atlantic expansion. Today, DPP supported the company’s request to the Council on Development Finance for a Jobs Performance Grant of up to $510,500 and a Capital Expenditures Grant of up to $4.05 million from the Delaware Strategic Fund. Distribution of these grants is dependent upon the company meeting commitments as outlined to the CDF, which reviewed and approved Agile Cold’s request.

      “During the past two years, we have worked closely with Delaware officials who recognized the need for modernized cold storage and the benefits that it offers, including job creation and improved supply chain efficiencies,” said Don Schoenl, Agile Cold Storage president and CEO. “We are grateful to local and state representatives for their professionalism and commitment. Agile is looking forward to hiring our team members and servicing our customers starting next summer.”

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      About Delaware Prosperity Partnership

      Created in 2017, Delaware Prosperity Partnership (choosedelaware.com) is the nonprofit public/private organization that leads Delaware’s statewide economic development efforts to attract, grow and retain businesses; build a stronger entrepreneurial and innovation ecosystem; and support private employers in identifying, recruiting and developing talent.

      About Agile Cold Storage

      Headquartered in Gainesville, Georgia, Agile Cold Storage (agilecoldstorage.com) offers diversified storage and logistics solutions customized to fit client needs. The company aims to deliver better, faster and more cost-efficient supply chain solutions while maintaining a commitment to upholding the highest level of customer service. Focusing on safety and service, Agile partners with North American food manufacturers, processers and growers in need of temperature-controlled warehouses to service their customers and brings proven technologies and flexible problem-solving to assist in resolving supply chain challenges.

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      10 DE Companies Win Latest EDGE Grants

      Written on . Posted in In the News.

      10 Delaware Companies Win Latest EDGE Grants

      Division of Small Business Encouraging Development, Growth and Expansion awards have now provided more than $5M in funding to businesses statewide

      DOVER, Del. – The Delaware Division of Small Business has recognized 10 small businesses as winners of the seventh round of the Encouraging Development, Growth and Expansion (EDGE) competition. Awardees in the latest round of the competition include a drone company in need of an indoor facility, a company developing a new product for next generation silicon solar cells and owners looking to bring a printing and artist co-working space to Kent County.

      Governor John Carney, Deputy Secretary Kristopher Knight and Division of Small Business Director Regina Mitchell announced the companies at an event at Chase Field House in Wilmington, where Hx Innovations, one of this round’s winners in the STEM category, is located.

      “The EDGE grant program helps small businesses get the ‘edge’ they need to expand and innovate by providing much-needed capital assistance that these businesses may not have access to otherwise,” said Governor Carney. “This program has been very successful over the last few years, and we look forward to seeing how these companies and business owners grow their businesses with their grants.”

      “Small businesses in Delaware are job creators, innovators, help create economic diversity and reduce environmental impacts,” said Deputy Secretary of State Kristopher Knight. “The EDGE grants are driven by creativity and innovation – which is reflected by the diverse array of entrepreneurs and STEM-related businesses this round. With the help of the EDGE grants, we are fostering innovation with the necessary capital to help individuals start or expand their small business.”

      Businesses that are less than seven years old and employ no more than 10 staff are eligible to apply for an EDGE grant. The grants are awarded through a competitive selection process. After thorough internal review, 16 finalists pitch their proposals to an outside expert panel of judges. From there, 10 companies are selected for awards. Five STEM-based companies each receive up to $100,000 for eligible expenses while five Entrepreneur Class (non-STEM) businesses each receive up to $50,000.

      “The EDGE competition allows our Division to support small business owners in Delaware who are making significant scientific advancements, creating unique products and helping strengthen their local communities,” said Division of Small Business Director Regina Mitchell. “We are really pleased with the quality of applications received. For the next round, which will open September 1, we are working to increase the number of STEM applications we get, particularly from Kent and Sussex counties.”

      EDGE is a matching grant program. The Division of Small Business matches a winning business’s investment on a 3-to-1 basis. The business can spend EDGE grant funds on expenses that help improve the company’s long-term chances of success, such as a marketing campaign to help acquire more customers or purchasing a needed piece of equipment that can increase production capacity.

      Including this round, $5 million has been awarded to 80 promising Delaware small businesses since EDGE was first launched in 2019. Industries represented have ranged from wearable medical devices to farming to restaurants.

      This is the seventh round of funding for the program. Approximately 130 businesses applied in March, and 16 finalists gave public presentations in May at Delaware State University. From those, the following recipients were selected:

      Stem Class

      Connect2Co Inc. (Wilmington)
      Connect2Co is a cutting-edge business-to-business startup software tool that will revolutionize the digital workspace for businesses and organizations of all sizes. Its all-in-one platform seamlessly integrates external solutions, eliminating the need for toggling between various applications (For example, send an email with Gmail, download or share a document from Google Drive/Microsoft OneDrive, close an opportunity with Salesforce). The grant money enables Connect2Co to ramp up its initial operations by funding co-working space at The Mill in Wilmington, along with marketing and speeding the platform’s development timeline.

      Doubly LLC (Middletown)
      Doubly is a minority- and women-owned startup founded in 2023. Doubly is an innovative application that integrates seamlessly with enterprise messaging platforms like Teams and Slack to help boost productivity and connectedness as a result of remote work conditions. EDGE funding will be used to finalize the application’s development and conduct extensive user testing as well as hire software engineers and designers to expedite the application’s development.

      TX Electromagnetic Materials LLC (Wilmington)
      TX ElectroMagnetic Materials LLC is a science-driven company committed to advancing the development of cutting-edge electro and magnetic materials for the solar cell and semiconductor industries. The company is developing a new metallization silver paste specifically designed for future silicon solar cells. The EDGE Grant will be used to accelerate product development efforts, expand sales and marketing initiatives, develop product samples and successfully bring the product to market.

      Hx Innovations (Wilmington)
      Hx Innovations is a biomechanics testing and technology company with a patented assessment technique related to the stability and joint movement of the knee, ankle and foot. This led them to develop a neuromuscular predictive model for sports teams to help them create safe training regimens and recovery strategies for athletes. Hx Innovations is currently located in Chase Field House and is using its technology with athletic teams there. The EDGE funding will be used to expand the company’s presence at the Fieldhouse, build a more robust database for its platform and make the software for real-time injury monitoring mobile.

      Leadership Excellence Academy for Nonprofits (Wilmington)
      Leadership Excellence Academy for Nonprofits (LEAN) aims to make a transformational impact in the nonprofit sector. Instead of focusing on short-term gains, LEAN adopts a long-term approach to prioritize creating sustainable solutions. LEAN’s expertise helps nonprofits identify and address gaps in their operations, thereby making them more effective in achieving their goals. EDGE funding will be used to develop innovative app technology to provide a vehicle for encouraging next-gen donors to support nonprofits through giving.

      Group photo of STEM Category EDGE Spring 2023 Winners

      Spring 2023 EDGE Entrepreneur Category Winners

      Entrepreneur Class

      Droneversity LLC (Wilmington)
      Droneversity hopes to revolutionize the aviation and STEM industries through comprehensive drone-related workforce development programs. A diverse range of offerings includes drone pilot ground and flight school for federal certification, STEMulation programs for hands-on education, international eSport drone soccer programs, professional development for educators and consulting services. EDGE funding will help secure a permanent indoor facility as opposed to temporary site hosts where internet connectivity and weather conditions can be challenging. The company’s planned location is in a downtown development zone.

      G & R Industries LLC (Smyrna)
      G & R Industries is a startup manufacturing company, located in Smyrna, that is bringing an innovative construction hanger to the market. The GRO Hanger provides a safer, faster, stronger and more cost-effective solution for installing piping and fixtures in steel joist construction. EDGE funding will support startup costs, including the purchase of assembly equipment; trade show marketing; testing and certifications; and the initial production run of GRO Hangers.

      Paraklete Properties & Design LLC (Viola)
      Paraklete Properties is a woman-owned and family-operated business that seeks to provide locally grown baled pine straw. Established in 2019, Paraklete Properties is committed to Delaware’s growth while preserving its natural beauty. EDGE funding will be used to purchase a proprietary pine straw baler as well as to construct a storage location for the straw. The funds will assist in providing an increased volume of densely packed pine bales, with minimally handled straw, as well as provide a protected area for storage before sale.

      The Nest Play Cafe (Middletown)
      The Nest Play Cafe is an innovative establishment for parents to take their young children, to explore a fun, exciting play area while they relax or interact with other parents in an upscale café lounge and seating area. With a holistic, eco-friendly and Montessori-inspired approach, The Nest Play Café offers programming, including baby sign language; Spanish; Mandarin; sensory play; arts and crafts; and milestone development classes taught by a pediatric occupational therapist. EDGE funding will enable to owners to do Phase 2 of their construction plan for an additional restroom, add plumbing and buy equipment for an organic coffee and smoothie bar area.

      Studio B (Harrington)
      Studio B seeks to establish a unique fusion of commerce and art by serving as an ultra-fast turnaround print-on-demand hub and a supportive community workspace. The company will offer convenient access to top-notch print work such as restaurant menus, business cards, flyers, banners and more. Additionally, Studio B will extend its services to artists and individuals, providing access to professional assistance, a supportive creative environment and high-end tools and equipment that are typically out of reach for independent creators. EDGE funding will help the company acquire equipment and professional website assistance for effective outreach, marketing and online sales potential.

      This article was originally posted on the Delaware.gov website at: https://news.delaware.gov/2023/07/19/dsb-awards-edge-funding-to-10-de-companies/

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      Innovative DE Ag Projects Receive $665K

      Written on . Posted in In the News.

      Delaware Department of Agriculture Awards Over $665,000 for Innovative Projects to Improve Food Supply Chain

      DOVER, Del.  — The Delaware Department of Agriculture (DDA) today announced it is awarding $665,872 in funding to 12 projects through the First State Food System Program. The program, managed by the Delaware Council on Farm and Food Policy, strengthens the local food system by supporting the broad food supply chain spectrum.

      “We have had an outstanding response to the funding available through the First State Food System Program, demonstrating the continuing need to strengthen Delaware’s food supply chain infrastructure and create new and expanded markets for our farmers and producers,” said Secretary of Agriculture Michael T. Scuse.

      The First State Food System Program is designed to highlight the interconnection of systems and processes that shape nutrition, food security, health, community development, and agriculture. Since this program began in 2022, nearly $350,000 has been awarded to projects addressing community food access and approximately $500,000 to projects improving processing capacity across the state.

      T.A. Farms, LLC received Cycle 1 funding for their “Poultry Revamping Project.” Producer Elizabeth Carter shared, “We would process roughly 450 birds in about five hours with our old system. Our new system can process about 700 birds in the same amount of time. Especially during our holiday season, this allows us to process the birds efficiently, allowing for a fresher product. The beneficiaries are all the consumers looking for fresh local meat, the organizations we have donated to, and our family members. Creating a physically easier work environment allows our family members to think about the future. It allows us the mindset to think long-term in the meat business.”

      Awards are approved to support projects in each county. Each awarded project is designed to help Delaware’s food supply chain. The planned work will focus on one or more of the following: food processing, distribution, community access, and food production. In this year’s funding for Cycle 2:

      • 50% of projects were awarded to Delaware farms.
      • 34% of the projects were awarded to community organizations focused on community development, nutrition education, and food access.
      • Many of the projects related to processing, storage, and distribution include the collaboration of two or more food supply chain operators.

      The First State Food System Program is funded through the American Rescue Plan Act (ARPA), championed by Delaware’s Congressional Delegation – U.S. Senators Tom Carper and Chris Coons, along with Congresswoman Lisa Blunt Rochester. Passed by Congress, ARPA was signed into law by President Joe Biden on March 11, 2021.

      Projects funded in Cycle 2 include the following:

      Production

      • Bennett Orchards LLC, Wind Machine Freeze Protection to Mitigate Climate Change Effects and Strengthen Local Fruit Supply

      Transportation

      • Marvelous Produce, Strengthening Delaware’s Fruit and Vegetable Supply Chain – Farm to End User

      Markets and Industry

      • Powers Farm, Farm Store Expansion

      Food Waste

      • Food Bank of Delaware, Compact Membrane Fresh Produce Preservation Phase 2

      Processing

      • Fifer Orchards, Local Food System – Farm-to-Table Kitchen
      • Dittmar Family Farms LLC, Vegetable Processing and Cold Storage Expansion (Also includes storage and distribution)
      • D & J Custom Cutting, Ready-to-Eat Meat Processing
      • TA Farms LLC, Value-added Products

      Storage and Distribution

      • Love-in-Deed Community Development, Food Closet Capacity Building & Super Foods Urban Garden Project

      Community Access

      • La Red Health Center, Sussex County Community Fridge Program
      • Teach a Person to Fish Society, Milton Pantry Garden Beds
      • Wilmington Alliance, Growing West Center City: 7th & West Streets Community Garden

      Last year, the Historic Lewes Farmers Market (HLFM) received funding for their project – Strengthening the Farm to Pantry Food System in Sussex County. HLFM Volunteer Nancy Staisey stated, “Volunteers and farmers both embraced the expansion of this program. The small farms are very enthusiastic about this program as they can sell more product while being able to feed those in need.”

      The Delaware Council on Farm and Food Policy plans to open the window for the last round of funding under the First State Food System Program beginning in February 2023. Complete program information can be found at https://farmandfood.delaware.gov.

      The Delaware Council on Farm and Food Policy strives to facilitate and support a local food system where farmers can access viable markets, Delaware households can access nutritious and wholesome food options within their communities, and where the impacts of supply chain disruptions can be diminished.

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      Jalaal Hayes, Ph.D., Founder of Elyte Energy

      Written on . Posted in Success Stories.

      An Ongoing Series Highlighting Delaware Innovators

      At 22, Dr. Jalaal Hayes made Delaware State University (DSU) history as its youngest doctoral degree candidate. The native of North Philadelphia earned this honor in 2015 by successfully defending his thesis “Thermodynamic and Kinetic Studies of Alkali-Metal Doped Lithium Amide-Magnesium Hydride Hydrogen Storage System.”

      He then taught in Philadelphia for the Universal Companies and Cristo Rey Philadelphia High School for nearly two years in pursuit of his teaching mission to make science, technology, engineering, arts and mathematics (STEAM) simple. He spent the following two years as a visiting assistant professor of physical chemistry at DSU and then was an assistant professor of chemistry at Lincoln University for almost four years.

      In 2020, Hayes founded Elyte Energy, a Dover, Delaware-based clean-energy company that uses patent-protected hydrogen technology to build a highly efficient power supply for fixed and portable devices. The startup won an Encouraging Development, Growth and Expansion (EDGE) Grant from the Delaware Division of Small Business in 2021. The grant helped fund laboratory space and equipment to develop a commercial prototype of Elyte’s hydrogen-based system, and the technology has application in the greater global vehicle market.

      Dr. Jalaal Hayes, second from left, accepted a 2021 EDGE Grant for Elyte Energy during a ceremony with Governor John Carney in 2021.

      Hayes previously founded Elyte Universal Network, a STEAM-based content entity that focuses on making difficult and complex sciences simple and accessible to all communities. He also has authored two books and spoken at numerous events, including TEDxWilmingtonSalon, delivering “The Chemistry of Community Building,” and the Innovative Applied Energy Conference held at the University of Oxford in England. In addition, he released a documentary about his journey to becoming the youngest applied chemistry Ph.D. candidate in America called “Exploding Dreams: A STEAM Story” in 2021.

      Speaking with Delaware Prosperity Partnership, Hayes shared his views on innovation in Delaware along with advice he’d give to hungry innovators.

      Why is Delaware a great state to be an innovator?

      Due to the state’s cost-effective living and growth potential, economically and socially, Delaware is a great state to innovate, communicate and elevate the status quo of the country for generations to come.

      In your view, what qualities should a successful innovator have?

      Excellent communication skills, the ability to see and create the future and the ability to provide solutions and opportunities to their respective industries and communities – financially, socially, etc. Along with these qualities, you must be resilient and willing to learn and apply lessons fast in every trial and tribulation that comes your way that tries to block you from achieving your minimum viable product or even that first contract to pay for your idea. In addition to the qualities above, production, quality and speed are the keys to innovation, especially in our current times.

      What advice would you give innovators just starting?

      When discussing your innovation, be clear and concise on how your technology or idea can apply to specific problems and make things easier, better, faster or cost-effective for the overall “big picture.” For innovators just starting, draw or write out your idea and ask people if they would buy into it and why. You can start with friends, but you’ll need to ask outside your trusted group. If there’s a positive response, go for it and begin to build the most cost-effective product possible. Get a team or expert advisors to assist with every checkpoint along the journey. In addition, it helps to constantly check your technology readiness level for your technology as you gain more information and new results from each experiment and iteration.

      How do you decide whether a new idea is worth pursuing or should be set aside?

      You need to ask the following questions:

      • Is it the right time to solve this problem?
      • How many people can buy into the idea? Is it greater than 100 people? If so, go for it. If not, what is next?
      • Are you willing to disrupt the status quo for the greater good?

      Once you answer these questions and the answers indicate that you are ready to move forward, begin setting up SMART (specific, measurable, achievable, relevant and time-bound) goals for the development of the project.

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      BSDE Call Hub Creating 227 Delaware Jobs

      Written on . Posted in Press Releases.

      Nonprofit Chooses Wilmington, Delaware, for $2.3M Medical Scheduling Center That Will Create 227 Jobs for Economically Vulnerable Individuals While Helping with Post-Pandemic Staff Shortages

      BlindSight Delaware Enterprises plans regional hub to train and employ Delawareans with visual and other disabilities, Delaware veterans and statewide Promise Communities residents in on-site and remote positions

      WILMINGTON, Del. – Blindsight Delaware Enterprises (BSDE), a 501(c)(3) nonprofit social business enterprise founded in 2021, has chosen Wilmington, Delaware, as the site for a $2.3 million regional medical scheduling hub that will train and employ more than 225 Delawareans with economic vulnerabilities while helping to alleviate staffing shortages created by the COVID-19 pandemic.

      BSDE’s call center will be located in the CSC Station coworking space, which is adjacent to Joseph R. Biden Jr. Railroad Station in downtown Wilmington. It will provide on-site and fully remote jobs to Delawareans with physical and socioeconomic challenges while serving healthcare providers throughout Delaware and beyond and generating revenue to support local social service programming.

      “The BlindSight Delaware Enterprises medical scheduling hub will not only create more than 200 good jobs for economically vulnerable Delawareans, but also will help solve a healthcare staffing problem to support services for our state’s blind and visually impaired residents,” said Governor John Carney. “This project builds on Delaware’s strong healthcare foundation and is a great example of how innovative Delaware’s business and nonprofit communities are.”

      Blindsight Delaware Enterprises call center

      BSDE will hire 227 Delawareans who are blind or visually impaired, have other disabilities, are military veterans and/or live in economically disadvantaged Promise Communities in New Castle, Kent and Sussex counties by the end of 2025. Most of these employees will be full-time medical schedulers, whose duties will include scheduling and confirming appointments, answering questions, providing directions and reminders and resolving problems for patients of Beebe Healthcare and other providers that contract with BSDE.

      “We couldn’t be happier to welcome BlindSight Delaware Enterprises to Wilmington,” said Wilmington Mayor Mike Purzycki. “Governments and businesses strive for excellence in customer service every day, and having a locally based scheduling center in Wilmington will not only improve the experience of individuals looking to schedule medical appointments, it will also provide good jobs to hundreds of Delawareans in need of just such an opportunity. The City stands ready to support this effort in any way that we can, and we wish BlindSight Delaware Enterprises much success.”

      Nationwide, the demand for medical schedulers has increased dramatically since the COVID-19 pandemic escalated turnover in hospital staffing. BSDE’s call center will help solve this problem in Delaware while also helping to alleviate underemployment among some of the state’s most economically vulnerable populations and generate income to support other social service programming for local residents who are blind or visually impaired.

      Delaware Prosperity Partnership has worked with BSDE for several months as the organization has explored programs to enable these plans. Today, DPP supported BSDE’s application to the Council on Development Finance for a Jobs Performance Grant of up to $608,000 from the Delaware Strategic Fund. Distribution of grants from the Delaware Strategic Fund are dependent on the company meeting commitments as outlined to the CDF, which reviewed and approved the organization’s request.

      DPP’s Joseph L. Lewis II, Kurt Foreman and Bryan Mack joined BlindSight Enterprises Executive Director and CEO John Baker, center right, for the Delaware Council on Development Finance meeting.

      DPP’s Joseph L. Lewis III, Kurt Foreman and Bryan Mack joined BlindSight Enterprises Executive Director and CEO John Baker, center right, for the Delaware Council on Development Finance meeting.

      “As a former commercial banker and a 30-year Delaware not-for-profit leader providing direct services to those in need along with employment throughout Delaware, I have been honored to lead this social business enterprise to both employ and serve Delawareans and our high-priority industries, while drawing contracts from Philadelphia, Southern New Jersey, Baltimore and Chicago to make Delaware the call center hub of our region,” said John Baker, BSDE executive director and CEO. “We could not do this without the support and vision of DPP, the CDF and other visionary Delaware leaders.”

      ###

      About Delaware Prosperity Partnership

      Created in 2017, Delaware Prosperity Partnership (choosedelaware.com) is the nonprofit public/private organization that leads Delaware’s statewide economic development efforts to attract, grow and retain businesses; to build a stronger entrepreneurial and innovation ecosystem; and to support private employers in identifying, recruiting and developing talent.

      About BlindSight Delaware Enterprises Inc.

      BlindSight Delaware Enterprises Inc. (bsdenterprises.org) is a nonprofit joint venture established in 2021 by BlindSight Delaware (formerly the Delaware Association for the Blind) and The Chicago Lighthouse, two social service agencies supporting the blind and visually impaired in Delaware and Illinois respectively. BSDE’s mission is to empower Delawareans who are blind, visually impaired, disabled or veterans by providing employment opportunities that enhance quality of life and support independent living. BSDE was created to provide training and employment opportunities for mission-related individuals in Delaware. BSDE operates as a social enterprise, and the revenue it generates supports social programs of the founding organizations.

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      Agilent Investing $22M in Delaware Site

      Written on . Posted in Press Releases.

      Agilent Chooses Delaware for $22M Investment in Manufacturing to Meet Growing Demand for Biopharma Consumables

      Investment in Newport facility will support economic and job growth over next decade

      WILMINGTON, Del. – Agilent Technologies Inc., a global leader in analytical instrumentation development and manufacturing and one of Delaware’s largest private-sector employers, has chosen to modernize and expand its Newport, Delaware, manufacturing facility to meet growing global demand for its biopharma consumables.

      Agilent plans to invest nearly $22 million to increase the capacity of its lab-based manufacturing site in Newport, leasing 12,000 square feet adjacent to its existing facility and fitting out 9,900 square feet as lab space with new infrastructure, equipment and instrumentation. Over half of the remaining square footage will become a warehouse, storage and shipping/receiving area, and the balance will be used for offices.

      This latest expansion follows another investment by Agilent last year to its Wilmington-area Little Falls R&D labs. Agilent employs 18,000 people worldwide, including more than 950 in Delaware. The Newport site employs 110 workers, and the expansion is expected to create additional new jobs over the next 10 years.

      “Delaware has a strong manufacturing history, and this latest investment by Agilent Technologies confirms the company’s commitment to innovating in the First State,” said Governor John Carney. “We are pleased Agilent will be expanding and bringing more good-paying jobs to the state’s strong science, technology and biopharmaceutical sectors.”

      The Newport facility, one of several Agilent manufacturing sites across the United States, produces liquid chromatography columns used for chemical and biochemical analysis, drug discovery, environmental control and analytical chemistry. Growing worldwide demand for these analytical consumables led the company to review its U.S. facilities to determine the best opportunity to grow production capacity. Agilent’s decision to invest in its Newport site in New Castle County reflects confidence in Delaware’s dynamic business environment and the large pool of regional talent.

      “Agilent’s latest expansion is proof that New Castle County is a great place to create and grow your business,” said New Castle County Executive Matt Meyer. “It’s become well known that we have the resources and the talent to continue to be a leader in the chemical and biopharma industry.”

      DPP’s Noah Olson, left, and Megan Kopistecki, joined Agilent Technologies Manufacturing Site Manager Graham Margetts, center, in presenting to the Delaware Council on Development Finance.

      DPP’s Noah Olson, left, and Megan Kopistecki, joined Agilent Technologies Manufacturing Site Manager Graham Margetts, center, in presenting to the Delaware Council on Development Finance.

      Delaware Prosperity Partnership has been engaged with Agilent as the company explored growth possibilities in Delaware. Today, DPP supported Agilent’s request to the Council on Development Finance for a Delaware Graduated Lab Space Grant of up to $693,000 from the Delaware Strategic Fund. Distribution of grants from the Delaware Strategic Fund are dependent on the company meeting commitments as outlined to the CDF, which reviewed and approved Agilent’s request.

      “Agilent has been operating in Delaware for more than 20 years, and we are pleased to continue investing in our manufacturing and R&D facilities in the First State,” said Henrik Ancher-Jensen, Agilent’s Order Fulfillment and Supply Chain president. “We are honored to be part of this dynamic community that supports innovation and growth and attracts top talent.”

      ###

      About Delaware Prosperity Partnership

      Created in 2017, Delaware Prosperity Partnership (choosedelaware.com) is the nonprofit public/private organization that leads Delaware’s statewide economic development efforts to attract, grow and retain businesses; to build a stronger entrepreneurial and innovation ecosystem; and to support private employers in identifying, recruiting and developing talent.

      About Agilent Technologies

      Agilent Technologies Inc. (NYSE: A) is a global leader in analytical and clinical laboratory technologies, delivering insights and innovation that help customers bring great science to life. Agilent’s full range of solutions includes instruments, software, services and expertise that provide trusted answers to customers’ most challenging questions. The company generated revenue of $6.85 billion in fiscal 2022 and employs 18,000 people worldwide. More information about Agilent is available at agilent.com.

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      Theresa Litherland of Resonate Forward

      Written on . Posted in Success Stories.

      Theresa Litherland, Co-Founder and President of Resonate Forward

      An Ongoing Series Highlighting Delaware Innovators

      When assessing if a new idea is worth pursuing or should be abandoned, Theresa Litherland looks at whether the idea needs a new business model.

      “It’s all about keeping close to the customer need and how the product or service will fit that need,” she says. “It also depends on the innovator’s mission: Is it to be a millionaire or is it to make an impact? If you can’t find a business model or idea that fits your own personal mission, you should abandon the idea or change the business model.”

      Litherland received her bachelor’s degree in chemical engineering from Texas A&M University and then went back to school 15 years later to earn her MBA in entrepreneurship from the Alfred Lerner College of Business & Economics at the University of Delaware.

      She’s spent the past two decades at AstraZeneca, starting with leading a team that built eDetailing, eSampling and Key Opinion Leader extranets across multiple countries and continued with innovative packaging, Connected Devices and Commercial Innovation – an effort that resulted in winning multiple marketing excellence awards for her pioneering work in that area.

      Litherland has led Resonate Forward – which has the challenging goal of delivering breakthrough medical device technology for people with Parkinson’s disease – for the last seven years. When she met co-founder Dr. Ingrid Pretzer-Aboff at the University of Delaware and saw the clinical data on an early version of Resonate Forward’s device, “I knew that I needed to be a part of bringing this technology to market because it could make such an impact for people with Parkinson’s.”

      Resonate Forward was a 2021 STEM Class winner in the Delaware Division of Small Business Encouraging Development, Growth and Expansion (EDGE) Grant program. The company also placed first in the Life Sciences Category and was a Blue Hen Prize winner in the Delaware Prosperity Partnership (DPP)-led Startup302 competition in 2022.

      Whether for Resonate Forward or with AstraZeneca, Litherland’s inspiration is developing extraordinary patient experiences that deliver improvements in patient outcomes by building partnerships with leading healthcare systems, payers and startups. Speaking with DPP, she recently shared her thoughts about innovating in Delaware and what every innovator needs to succeed:

      Why is Delaware a great state to be an innovator?

      Delaware is a great state to be an innovator, especially in the sciences, because there are so many resources and established networks here to support new ideas, new businesses or any challenge. I’ve been able to tap into so many different resources and experts. We have partnered with the University of Delaware for research and engineering help, and there are opportunities for office space, lab space and clean rooms. I’ve worked with the Horn Entrepreneurship program for legal expertise in the areas of intellectual property, grant writing and manufacturing. I’ve always found that with the close networks in Delaware, everyone is very willing to help and is also willing to leverage connections in Philadelphia, Boston, D.C., and New York. If you can’t find an answer to a question or resource someone can usually connect you with an expert close by.

      The Delaware networks welcome and support new businesses and new members with tangible resources, including the Delaware BioScience Association’s bi-monthly BioBreakfasts, the Delaware Innovation Space at the DuPont Experimental Station, the Horn Entrepreneurship center, UD’s STAR Campus, the Small Business Development Center and the state’s EDGE Grant program. These programs bring together people, knowledge and resources from large established science businesses with undergraduate and graduate students looking for new opportunities and startups and growing business to build networks that help you solve multiple challenges and identify areas where you can strengthen your business.

      John Rabolt and Theresa Litherland accept a 2021 EDGE Grant for Resonate Forward from state Representative Jeff Spiegelman and Governor John Carney.

      What qualities should a successful innovator have?

      Successful innovators need:

      • Optimism and grit to stay the course they know is right, even when others tell them their idea is crazy or won’t work; when they’re sitting alone working tons of hours to meet a customer demand; or when it feels like there isn’t a way forward.

      • Passion for the customer they are trying to serve as their North Star.

      • Flexibility to go in new or unexpected turns to survive pandemics or find a new business model when the first one doesn’t work.

      • Humility and smarts to hire a team or find business partners that can balance their weaknesses.

      • Persistence to get you to your goals.

      What advice would you give innovators just starting?

      If you encounter a challenge you can’t solve, reach out for ideas. You will be really surprised at who will offer help and support.

      Talk to your customers often and keep good records of their feedback, whenever you need a little inspiration or direction, go there first.

      Partner with people who have different views and different skills, so you don’t need to carry the full burden of a new idea on your own.

      Prepare. This may take much longer than you expect but appreciate the journey. I’ve learned more than I ever expected, I’ve been able to do more than I ever expected and I have met many amazing experts who have guided me.

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